CRITICAL INFRASTRUCTURE · UTILITIES · RESILIENCE
Protect the ability to keep essential services moving.
HSS supports critical infrastructure organizations with preparedness, continuity, EOC readiness, risk-informed planning, exercises and executive decision support designed around operational realities and service continuity.
Experience across high-consequence operating environments.
HSS is led by an emergency management and resilience practitioner whose career includes work with utilities, transportation systems, airports, ports, healthcare organizations and other critical infrastructure providers. That experience brings a practical focus on continuity, interoperability, risk, coordination and service restoration.
Critical infrastructure support
Preparedness & continuity
- Emergency and continuity planning
- Risk, vulnerability and capability assessments
- Operational procedures and checklists
- Resilience and improvement roadmaps
Operational resilience & coordination
- Emergency coordination structures and processes
- Operational communications and information flow
- Continuity of essential services and recovery considerations
- Executive preparedness and decision support
Exercises & improvement
- Scenario-based workshops and exercises
- Control, facilitation and evaluation
- After-action reviews
- Corrective-action and improvement planning
PRACTITIONER EXPERIENCE
Utility, transportation and infrastructure perspective.
Prior work led by HSS’s CEO includes emergency communications center planning, training and exercises for a major water utility; planning, training and exercise support for a regional transit system; emergency and continuity planning for transportation agencies; and national consulting leadership serving utilities and critical infrastructure clients.
TAILORED TRAINING
Training built around your people, plans and operating environment.
HSS develops and delivers emergency-management training that can be tailored to the agency, organization, mission or specific capability being strengthened. Training may include emergency management, ICS, NIMS, planning, EOC operations or other client-requested topics.
Topics
- Emergency management fundamentals and advanced practice
- Incident Command System (ICS)
- National Incident Management System (NIMS)
- Emergency and incident planning
- EOC operations and coordination
- Agency-specific or organization-specific tailored training
Delivery options
- In-person instructor-led training
- Instructor-led virtual training
- Self-guided computer-based training
- Blended learning combining multiple delivery methods
RELATED HSS CAPABILITIES
Training, Exercises & Improvement · Executive & Corporate Advisory · Selected Engagements · All HSS Services